rob waller

Monday, February 02, 2009

I curse thee, Trainline


I like The Trainline, a booking site for rail tickets. But every time I use them I get fooled by the 'Continue' button on the last screen. It takes you to a 'partner website' - ie, an advertiser who wants to sign you up to something.

I don't use The Trainline often enough to remember that this is a con... and it gets me every time.

I hope they're making a little money out of it as compensation for the loss of customer trust. This kind of functional impersonation is pretty close to phishing.

1 comment:

  1. Could it be that you like The Train line because there is not an alternative?! A case of liking the only option because you have to?

    The only other option of the market, Virgin, have a site which I have never been able to book a ticket through. Even though they seem to share the same underlying dataset and system...

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