rob waller

Monday, August 25, 2014

Boingo email fail

I've been subscribing to Boingo the wifi service that connects you to hotspots which would otherwise want to charge you. I don't seem to need it that often, but £3.95 a month is OK as insurance. But I just noticed on my bank statement that £3.95 is now £5.95, a 50% hike. 

So I've searched my emails for their notification, and found it in trash. It is headed 'Boingo Mobile: More Hotspots, More Secure, More Value' and I trashed it because it appeared to be a marketing newsletter.

It does tell me about the price hike... near the end of the email which I stopped reading after the title. Loss of trust --> do I really need it? --> cancelled.




I'm also wary of products I can't pronounce. 

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